{"id":2362,"date":"2023-03-08T22:40:28","date_gmt":"2023-03-08T22:40:28","guid":{"rendered":"https:\/\/tyinvestmentgroup.com\/?page_id=2362"},"modified":"2024-07-01T04:15:40","modified_gmt":"2024-07-01T04:15:40","slug":"public-disclosure","status":"publish","type":"page","link":"https:\/\/tyinvestmentgroup.com\/cn\/public-disclosure\/","title":{"rendered":"Public Disclosure"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2362\" class=\"elementor elementor-2362\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c80b78d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c80b78d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-495234e\" data-id=\"495234e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9971d66 elementor-widget elementor-widget-text-editor\" data-id=\"9971d66\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><u>Public Disclosure in accordance to REG 229C<\/u><\/strong><\/p><p><strong><u>Licensing information:<\/u><\/strong><\/p><p>Name: \u00a0 TY Investment Group Ltd<\/p><p>Trading Name: Tianyi Investment Group<\/p><p>FSP number: FSP768697<\/p><p>NZBN: 9429047500426<\/p><p>Registration date: 10\/12\/2020<\/p><p>FSP status: Registered<\/p><p>We are holding full FAP Licence: NTF220906474<\/p><p>\u00a0<strong><u>This FSP is registered to provide the following financial services:<\/u><\/strong><\/p><ul><li>Home Loans: an advance to purchase real property.<\/li><li>Construction Loans: a series of loans to build a home or development.<\/li><li>Bridging Loans: an advance to purchase while you wait for money.<\/li><li>Business Loans: top-up operating cash flows.<\/li><li>Commercial Loans: an advance to secure assets for sale<\/li><\/ul><p><strong><u>Fees or Expenses<\/u><\/strong><\/p><p>TY Investment Group does not charge fees, expenses or any other amount for any financial advice provided to its clients unless agreed otherwise in writing.<\/p><p><strong><u>Conflicts of Interest<\/u><\/strong><\/p><p>We receive commissions from the relevant bank if you take out a mortgage following our advice. The commissions are between 0.55% and 0.88% of the value of the mortgage \u2013 the amount depends on which bank and what type of mortgage you choose.<\/p><p>In addition, were receive a commission of between 0% and 0.2% of the remaining balance each year.<\/p><p>To ensure that we prioritise your interests above our own, we follow an advice process that ensures my recommendations are made on the basis of your individual goals and circumstances<\/p><p>+ We complete annual training about how to manage conflict of interest<br \/>+ We complete registers of conflicts of interests, and gifts and incentives we receive<br \/>+ We perform an annual review of compliance programme.<\/p><p><strong><u>Complaints Handling and Dispute Resolution<\/u><\/strong><\/p><p>If you have a complaint, please submit it in writing to partners@tyinvestmentgroup.com or contact us to discuss on 021 128 2232 Tom or 021 084 42695 Irina.<\/p><p>Once you have made your complaint we will acknowledge it within two working days of receiving it and refer it to the appropriate adviser for review.<\/p><p>We aim to have your complaint resolved within five days and will communicate with you in writing our proposed resolution.<\/p><p>If after five working days we can\u2019t resolve your complaint we\u2019ll let you know and explain why we require additional time. We will work to resolve your complaint within 20 working days.<\/p><p>If you are unhappy with the outcome of your complaint or if it has not been resolved within 20 working days, you can contact Financial Services Complaints Ltd (FSCL).<\/p><p>FSCL is an independent approved disputes resolution scheme that we belong to. It will not cost you anything to refer your complaint to FSCL and you can contact them in the following ways:<\/p><p>Phone: 0800 347 257 or 04 472 3725<br \/>Email: info@fscl.org.nz<br \/>In writing to PO Box 5967, Lambton Quay, Wellington 6145<\/p><p><strong><u>Duties Information<\/u><\/strong><\/p><p>We have duties under the Financial Markets Conduct Act 2013 relating to the way that we give advice.<\/p><p>We are required to:<\/p><p>+ give priority to your interests by taking all reasonable steps to make sure our advice isn\u2019t materially influenced<br \/>by our own interests.<br \/>+ exercise care, diligence, and skill in providing with advice meet standards of competence, knowledge and skill set<br \/>by the Code of Professional Conduct for Financial Advice Services.<br \/>+ meet standards of ethical behaviour, conduct and client care set by the Code of Professional Conduct for Financial Advice Services.<\/p><p>Remember: You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong, please contact us:<\/p><p>Address: 14 Brooke Ridge Rise, East Tamaki Heights, Auckland, New Zealand<\/p><p>Or via email at <a href=\"mailto:partners@tyinvestmentgroup.com\">partners@tyinvestmentgroup.com<\/a><\/p><p>Or call 021 128 2232 LingLin Chen<a name=\"_Toc93665712\"><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Public Disclosure in accordance to REG 229C Licensing information: Name: \u00a0 TY Investment Group Ltd Trading Name: Tianyi Investment Group FSP number: FSP768697 NZBN: 9429047500426 Registration date: 10\/12\/2020 FSP status: Registered We are holding full FAP Licence: NTF220906474 \u00a0This FSP is registered to provide the following financial services: Home Loans: an advance to purchase real 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